Below you can find both our Privacy Policy and how to contact us if you have any questions.
Privacy Policy Contact
Got a question regarding our Privacy Policy, how we handle your data, or want to contact us regarding the Privacy Policy? Use the form below and we will contact you as soon as possible.
WEBSITE PRIVACY NOTICE
The following Privacy Policy has been established for Fatshark AB on 2021-04-30 and changed on 2022-09-15.
Click here to see the Privacy Notice for the game Warhammer 40,000: Darktide!
Why this Notice?
This Privacy Notice describes the privacy practices of Fatshark AB (“Fatshark” or “we” or “our”) in regard to our websites (playdarktide.com; fatshark.se; vermintide.com). It will inform the visitor (“you”) how we protect your personal data and tell you about your rights and how the law protects you.
Notice It is important that you read this Privacy Notice together with any other Privacy Notice we may provide on specific occasions (such as when you play any of our games). This Privacy Notice supplements the other policies and is not intended to override them. This Privacy Notice covers the use of personal data in the context of the use of our websites.
Personal data and who processes it?
“Personal data” is information related to an identified or identifiable natural person. An “identifiable person” is someone who can be identified, either directly, for example through a personal identity number, or indirectly, through use of the data in conjunction with other information in the possession of the data controller. Certain special categories of personal data, including racial or ethnic origin, trade union membership, sexuality, physical or mental health conditions, and religious beliefs, are considered sensitive data. Such data require higher protection and safeguards.
“Processing personal data” includes any operation or set of operations performed on personal data, whether or not by automatic means. So, processing includes disclosure by transmission, structuring, amending, storing and many other activities performed on personal data.
“Controller” is the natural or legal person who determines the purposes and means of the processing of their personal data. The controller is entitled to engage other parties to process personal data on its behalf. We will be the controller of the data we use in the context of your use of our websites for the personal data we collect from you and process for own purposes.
Who are we?
We are Fatshark AB (“we” or “us” in the rest of this notice). We are located at Rosenlundsgatan 29C, 118 63 Stockholm (Sweden). We make decisions about how and why we use your personal data when you use the game. The means we’re what’s called a “data controller” of this personal data. We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this Privacy Notice. If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact us at https://www.fatshark.se/contact.
Why Fatshark collects and processes personal data
In general, we collect, process, and use personal information on our websites in order to offer you even better products and services. However, we are only legally allowed to use your personal data where a legal basis allows us to do so. These are the legal bases which could apply:
Legal Basis
"Contract"
We need to carry out or sign up to a contract (Art. 6 (1) (b) GDPR)
When does this legal basis apply?
When it’s necessary to use your personal data to perform a contract with you, or because you have asked us to do something before signing a contract with you that requires the processing of your personal data.
In these cases, if you don’t provide your personal data, then we won’t be able to perform the contract or do the thing you have asked us to do before signing the contract.
"Legitimate Interest"
It’s in our or someone else’s “legitimate interests” (Art. 6 (1) (f) GDPR)
When does this legal basis apply?
“Legitimate interests” is a legal phrase. It usually means a commercial or business interest that is important to us or another company, and which we’ve balanced against your right to privacy.
We will always let you know what the interest is, and you can ask us to stop using it for this interest by contacting privacy@fatshark.se
"Consent"
You have given us your consent (Art. 6 (1) (a) GDPR)
When does this legal basis apply?
Sometimes we will ask for your (or we might need to ask for your parent’s) consent to use your personal data. This consent will always be clear and separated out from other information.
You can always withdraw your consent by contacting us at privacy@fatshark.se.
What personal data Fatshark collects and processes
In order to provide the website to you we process certain personal data, including but not limited to
information to identify you – such as your name and email address;
information related to the browser or device you use to access our Website as week as your IP address and your location data.
your marketing preferences including any consents you have given us; and
the content of communications you send us.
With your consent we collect your email address and possibly your name, to use in targeted advertisement and to send out newsletters or similar activities. In our forums you may register with name, username and password. If you participate in a contest or other activity, we will with your consent collect certain personal data.
Fatshark’s Cookie Policy
On our websites we use cookies and similar technologies to evaluate aggregate data to improve our websites, build segments based on audience behaviour for targeted advertisements and enable individualised advertising and real-time bidding. Cookies are pieces of data that websites can set on your browser or device that can be read on future visits. We use technologies such as web beacons and single-pixel gifs to record log data such as open rates for our emails.
We use different types of Cookies. So-called “persistent cookies” remain on your device even after you close your internet browser but are activated each time you visit our website again. Such cookies help you to remember your login details; you will not need to enter those details each time you visit that website. “Session cookies”, by contrast, are temporary and are typically used to enable our website to operate. For example, it will allow you to move from page to page without having to log in again. Once you close your browser, all session cookies are deleted. Other cookies are stored for a fixed period of time (see table below).
Cookies can be either set by us (first party cookies) or set by someone else (third party cookies). Therefore, we may use third party website analytic tools such as Google Analytics on our websites that employ cookies to collect certain information concerning your use of our websites.
You may also see our website advertised in other applications or websites. Advertising platforms, which include Twitter, Reddit, Instagram, Facebook and other services may collect information for optimising advertising campaigns.
When you visit our website for the first time, a pop-up window opens. In this pop-up window, you can select which category of cookies you would like to accept.
On our website we are using following cookies:
Type of cookie
Analytics
What we use this type of cookie for
These are cookies which provide us with information about how you use the website (for example, which parts of the website you spend the most time in). These can be helpful for us to work out how to make our website better.
Google Analytics
- _ga (expiry 729 days)
- _gid (expiry 1 day)
- _gclxxxx (expiry 89 days)
- _gatgtag_ (expiry 1 day)
Advertising and social media
What we use this type of cookie for
These are cookies which collect information that helps us show you adverts which are more interesting to you, or which mean adverts shown to you on social media platforms are more interesting to you.
- _fbp (expiry 89 days)
- _fr (expiry 89 days)
YouTube
- _VISITORINFO1_LIVE (expiry 179 days)
- _YSC (expiry session)
TikTok
- _tt_enable_cookie (expiry 395 days)
- _ttp (expiry 395 days)
As well as the above, you can also change whether you do or do not consent to us using cookies with the settings in your internet browser. Below you will find general instructions on how to manage cookies for the most common browsers:
You can also use cookie blockers such as "DoNotTrackMe".
If you feel that the above is not sufficient or if you have any queries as regards the collection, processing or use of your information we are looking forward to hearing from you.
How Fatshark uses and processes personal data
We will keep your data safe and not sell your data to third parties. We give you the right to access and delete your data, and to provide you with ways to unsubscribe to marketing materials you get from us.
Fatshark uses anonymised or aggregated data to the extent possible. We retain personal data collected from our website for so long as it is necessary to fulfill the purpose for which it was collected. To dispose of personal data, we may anonymise it, delete it or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.
Fatshark uses the information you provide in a manner that is consistent with this Privacy Notice. If you provide information for a certain reason, we may use the information in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the information you provide to answer your question or resolve your problem.
We may use information to contact you in the future to tell you about services we believe will be of interest to you.
We take reasonable steps to protect the information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error free. In particular, email may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any information via the internet.
Any business partner organisation, subcontractor, subsidiary or group entity engaged by or affiliated with Fatshark that will process personal data under the authority, and on behalf, of Fatshark must enter into a separate agreement with Fatshark. Pursuant to this agreement, the subcontractor agrees to comply with instructions from the relevant data controller and applicable data protection legislation.
At other times you give your personal data to others, and they pass it on to us. For example, if you consent to a data file called a “cookie” being downloaded onto your phone or laptop, that cookie might send your personal data to others (like Google) who pass your personal data onto us.
How Fatshark transfers personal data
Fatshark strives to process data within the European Union (“EU”) and European Economic Area (“EEA”) when possible. However, some of our business partner organisations, subcontractors and subsidiaries are situated outside EU/EEA and outside the United Kingdom (UK). Sharing data to such collaborators, for example Google and Facebook, means that personal data may be transferred to a third country outside the EU/EEA area.
The transfer will take place in accordance with current privacy protection legislation, including the GDPR, in order to maintain an appropriate level of protection in the processing of personal data. This means that there is either a decision by the European Commission that there is an adequate level of protection for the country in question, or that appropriate safeguards have been provided. Such measures may be that the receiving party acts under legally binding standard contractual clauses or company regulations.
However, since the GDPR does not apply in the third country, the transfer may entail an increased risk in terms of privacy with regard to, among other things, the possibility for authorities in the third country to gain access to your personal data and for your opportunities to exercise control over personal data.
If you accept cookies and other similar technologies for marketing and/or analysis, such as the Facebook pixel or Google Analytics, your personal data may also be transferred to third countries. The transfer then takes place based on the consent you give when you accept the use of cookies. To cancel future transfers to third countries, you can disable all cookies by changing your browser settings. Further information about the procedure to follow in order to disable cookies can be found on your Internet browser provider's website via your help screen.
Your data rights
You can unsubscribe from certain emails by clicking the “unsubscribe” link they contain.
You can opt out from certain cookie-related processing by following the instructions above in “Does Fatshark use ‘Cookies’ on its websites?”.
Because your personal data is about you, you should be able to control what happens to it.
You have in particular the right to:
• “Stop using my data” (Art. 21 GDPR) – you can object to how we are using your data. If you object, we will no longer process your personal data unless we can prove compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. In individual cases, we may process your personal data for the purpose of direct advertising. You have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. If you object to the processing for the purposes of direct advertising, we will no longer process your personal data for these purposes. You also have the right to opt out of receiving newsletters and/or all of our processing of personal data for direct marketing purposes by clicking the “unsubscribe” link in any of our marketing emails. The opt-out can be made directly through the link in the newsletter you received or by sending us a message indicating “Privacy” as the topic using the webform at the top of this page.
You also have the right to:
• “Download my data” (Art. 20 GDPR) – you can request a downloadable copy of your personal data to use on another application;
• “Access my data” (Art. 15 GDPR) – you can request to access to the personal data we use about you, and information about how we use it. You can do so by sending us a message indicating “Privacy” as the topic using the webform at the top of this page. We will then start the process and provide you with your personal data that Fatshark has on you within 30 days;
• “Delete my data” (Art. 17 GDPR) – you can request that your account is deleted from the game. Please send us a message indicating “Privacy” as the topic using the webform or contact details at the top of this page with an explanation of what data subject right you are seeking to exercise;
• “Correct my data” (Art. 16 GDPR) – you can request that information about you that is wrong or outdated is corrected. Please send us a message indicating “Privacy” as the topic using the webform or contact details at the top of this page with an explanation of what data subject right you are seeking to exercise;
• “Restrict the use of my data” (Art. 18 GDPR) - you can request to restrict the use your personal data
• “I don’t consent any more” (Art. 7 (3) GDPR)– you can withdraw your consent if our reason for using your personal data is consent (see above). We will then stop using your personal data in this way (though this doesn’t affect the lawfulness of the processing until you withdraw).
You have the right to make a complaint at any time to a data protection authority in the country where you live, work, or where you believe a breach has occurred. For more information on supervisory authorities click here
However, we encourage you to contact us first, and we will do our very best to resolve your concern.
Unfortunately we’re sometimes not able to do the things you tell us to, for example because of the particular reason why your personal data is being used. If this happens, we’ll explain to you why we aren’t able to do what you tell us to with that piece of personal data. For your protection, we may take steps to verify identity before responding to your request.
Changes
This Privacy Notice may change from time to time. Any changes will be posted on this page. If you are asked to accept material changes to this Notice and decline to do so, you might not be able to continue using our games with all functionality preserved.
